Shipping policy


Shipping Policy

At Havoc Chicago , we are committed to providing fast, reliable, and transparent shipping services to our customers. Below is our detailed shipping policy to help you understand how your orders will be processed and delivered.


1. Order Processing

  • All orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will begin processing on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation email at havocchicago@gmail.com , including tracking information (if applicable).

2. Shipping Methods

We offer the following shipping options to ensure flexibility and convenience:

  • Standard Shipping : Estimated delivery time is 3-7 business days after shipment (within the U.S.).
  • International Shipping : For international orders, delivery times vary depending on the destination and customs processing. Please allow 7-21 business days for delivery.

If you have specific shipping needs, please contact us at havocchicago@gmail.com before placing your order.


3. Shipping Costs

  • Shipping costs are calculated based on the weight of your order, destination, and selected shipping method.
  • Free shipping may be offered on select promotions or orders over a certain amount. These offers will be clearly stated on our website during checkout.
  • International shipping fees include standard postage but do not cover customs duties, taxes, or import fees. Customers are responsible for any additional charges imposed by their country.

4. Delivery Address

  • It is your responsibility to provide an accurate and complete shipping address. We cannot guarantee delivery or issue refunds for orders sent to incorrect or incomplete addresses.
  • If your package is returned to us due to an invalid address, you will be responsible for re-shipping costs.

5. Tracking Your Order

  • Most orders come with tracking information, which will be sent to the email address you provided during checkout.
  • If you do not receive your tracking information within 3 business days of your shipping confirmation, please contact us at havocchicago@gmail.com for assistance.

6. Lost or Stolen Packages

  • Once a package leaves our facility, it is the responsibility of the shipping carrier. We are not liable for lost, stolen, or delayed packages.
  • If your package shows as "Delivered" but you have not received it, please check with neighbors, building management, or local post offices. You can also file a claim directly with the shipping carrier.
  • If you need further assistance, contact us at havocchicago@gmail.com , and we will do our best to help resolve the issue.

7. Damaged or Defective Items

  • If your item arrives damaged or defective, please notify us immediately by emailing havocchicago@gmail.com within 7 days of receiving your package.
  • Include photos of the damaged item and packaging so we can assess the situation and arrange a replacement or resolution.

8. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will take effect immediately upon posting on our website. Continued use of our services after changes are made constitutes acceptance of the updated policy.


9. Contact Us

If you have any questions about your order, shipping status, or this policy, please reach out to us:

Thank you for shopping with Havoc Chicago ! We appreciate your business and strive to make your shopping experience as seamless as possible.